Managing Suppliers

Suppliers represent external vendors or manufacturers who provide products for your store. This is primarily used in dropshipping scenarios where products are shipped directly from the supplier to the customer, without you handling inventory yourself.

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Accessing Suppliers

When the feature is enabled, suppliers appear under the Products section:

1. Click on Products in the sidebar
2. Select Suppliers from the submenu

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Adding a Supplier

To add a new supplier:

1. Click the Add supplier button
2. Fill in the supplier details
3. Click Save

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Supplier Fields

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Editing a Supplier

To update a supplier’s information:

1. Click the Edit icon next to the supplier
2. Modify the fields you want to change
3. Click Save

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Enabling or Disabling a Supplier

Toggle the Status switch in the list to quickly enable or disable a supplier. Disabled suppliers are still linked to their products but are marked as inactive.

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Linking Products to Suppliers

Products are linked to suppliers from the product edit form. When creating or editing an External product:

1. Go to the product’s edit page
2. Find the Supplier dropdown
3. Select the supplier
4. Click Save

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How Dropshipping Works

When a customer orders a product linked to a supplier, the order flow is:

1. Customer places order on your store
2. You receive the order in the admin panel
3. You forward the order to the supplier (via email, their portal, or API)
4. Supplier ships directly to the customer
5. You add tracking info from the supplier to the order
6. Customer receives the product

The key difference from regular orders is that you never handle the physical product. The supplier ships directly to your customer.

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Supplier Information to Collect

When onboarding a new supplier, gather this information:

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Best Practices

For developer details on suppliers, fulfillment workflows, and the dropshipping API, see the Suppliers documentation.