What are Shipping Zones?
A shipping zone is a geographical area (country, region, or group of countries) where you offer delivery. Each zone can have:- Specific shipping methods
- Different shipping rates
- Custom delivery times
Accessing Zones
Zones can be managed through the Settings panel or when configuring your storefront.
Enabling Zones for Your Store
Before customers can complete checkout, you need to enable at least one shipping zone.
Creating a Shipping Zone
To create a new shipping zone:- Click on Settings in the sidebar
- Select Zones from the settings menu
- Click on the plus icon
- Define the zone details:
| Field | Description |
|---|---|
| Name | A descriptive name (e.g., “Europe”, “North America”) |
| Code | A short code (e.g., “EU”, “NA”) |
| Countries | Select countries included in this zone |
| Currency | Zone’s currency. A zone can only have one currency. |
| Payment methods | Zone’s payment methods. |
| Delivery methods | Zone’s delivery methods. |
Zone-Based Shipping
Once zones are configured, you can:- Set flat-rate shipping per zone
- Configure weight-based shipping rates
- Offer free shipping for specific zones
- Set minimum order amounts for free shipping
Delivery Methods
Each zone can have its own delivery methods (shipping options) that define how products are shipped to customers in that zone.Viewing Delivery Methods
When you open a zone, the delivery methods section displays all configured shipping options with their carrier, name, status, and price.
Adding a Delivery Method
Click the Add button in the delivery methods section to open the shipping option form. Fill in the required fields (name, carrier, price, etc.) and save.
Deleting a Delivery Method
To remove a delivery method, click the delete action on the corresponding option. A confirmation modal will appear before the deletion is processed.
Orders with Zones
When viewing orders, you can see which shipping zone applies to each order.
Best Practices
Start Simple
Begin with broad zones (e.g., “Domestic” and “International”) and refine as your business grows.
Consider Costs
Group countries with similar shipping costs into the same zone to simplify pricing.
Test Thoroughly
Place test orders from different locations to ensure zones work correctly.
Update Regularly
Review your zones periodically as shipping costs and delivery options change.