Managing Staff Users

Staff users are the people who help manage your store. Shopper allows you to create multiple admin accounts with different levels of access.

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Overview

The Staff management section allows you to:

• Add new administrators
• Manage existing staff accounts
• Assign roles and permissions
• Enable/disable accounts

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Accessing Staff Settings

1. Click on Settings in the sidebar
2. Select Staff from the settings menu

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Adding a New Admin

To add a new staff member:

1. Click the Add admin button
2. Fill in the administrator details
3. Assign a role
4. Click Save

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Admin Fields

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Staff Roles

Each staff member is assigned a role that determines what they can access:

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Managing Existing Staff

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Edit Staff Member

1. Click on a staff member’s name
2. Update their information
3. Click Save

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Disable Staff Member

Instead of deleting, you can disable a staff account:

• They won’t be able to log in
• Their activity history is preserved
• Can be re-enabled later

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Delete Staff Member

Permanently remove a staff account:

• Use with caution - this cannot be undone
• Consider disabling instead for record-keeping

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Your Profile

Each staff member can manage their own profile: From your profile, you can:

• Update personal information
• Change your password
• Enable two-factor authentication
• Set notification preferences

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Best Practices

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Security Recommendations

1. Remove inactive accounts - Disable accounts for staff who leave
2. Use role-based access - Don’t give everyone admin access
3. Enable two-factor - Add an extra layer of security
4. Monitor activity - Keep track of who does what
5. Regular password changes - Encourage periodic password updates

For developer details, see the Roles & Permissions documentation.