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Staff users are the people who help manage your store. Shopper allows you to create multiple admin accounts with different levels of access.

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Overview

The Staff management section allows you to:
  • Add new administrators
  • Manage existing staff accounts
  • Assign roles and permissions
  • Enable/disable accounts

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Accessing Staff Settings

  1. Click on Settings in the sidebar
  2. Select Staff from the settings menu
Staff List

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Adding a New Admin

To add a new staff member:
  1. Click the Add admin button
  2. Fill in the administrator details
  3. Assign a role
  4. Click Save
Add Administrator

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Admin Fields

FieldRequiredDescription
First nameYesStaff member’s first name
Last nameYesStaff member’s last name
EmailYesLogin email address (must be unique)
PhoneNoContact phone number
RoleYesPermission level for this user
Send inviteNoEmail login credentials

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Staff Roles

Each staff member is assigned a role that determines what they can access:
RoleTypical Access
AdministratorFull access to all features
ManagerMost features except settings
EditorProduct and content management
SupportOrders and customer management
Create roles that match your team structure. The principle of least privilege suggests giving users only the access they need for their job.

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Managing Existing Staff

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Edit Staff Member

  1. Click on a staff member’s name
  2. Update their information
  3. Click Save

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Disable Staff Member

Instead of deleting, you can disable a staff account:
  • They won’t be able to log in
  • Their activity history is preserved
  • Can be re-enabled later

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Delete Staff Member

Permanently remove a staff account:
  • Use with caution - this cannot be undone
  • Consider disabling instead for record-keeping

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Your Profile

Each staff member can manage their own profile:
User Profile
From your profile, you can:
  • Update personal information
  • Change your password
  • Enable two-factor authentication
  • Set notification preferences

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Best Practices

Unique Accounts

Give each person their own account - never share credentials.

Strong Passwords

Require strong passwords for all admin accounts.

Enable 2FA

Encourage or require two-factor authentication.

Regular Audits

Periodically review who has access to your admin.

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Security Recommendations

  1. Remove inactive accounts - Disable accounts for staff who leave
  2. Use role-based access - Don’t give everyone admin access
  3. Enable two-factor - Add an extra layer of security
  4. Monitor activity - Keep track of who does what
  5. Regular password changes - Encourage periodic password updates