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Carriers are the shipping providers that deliver your products to customers. You can add carriers like UPS, FedEx, DHL, or your own local delivery service, and configure delivery options with pricing for each shipping zone. Shopper supports two types of carriers:
  • Manual carriers where you set flat-rate prices for each delivery option
  • API-connected carriers that fetch real-time shipping rates from the carrier’s system (UPS, FedEx, USPS)

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Accessing Carriers

  1. Click on Settings in the sidebar
  2. Select Carriers from the settings menu
The carriers list shows all your configured carriers with their driver type, status, and last update date. You can enable or disable a carrier directly from the list using the status toggle.

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Adding a Carrier

To add a new shipping carrier:
  1. Click the Add carrier button
  2. Fill in the carrier details
  3. Click Save

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Carrier Fields

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Choosing a Driver

The driver determines how shipping rates are calculated:
API-connected drivers (UPS, FedEx, USPS) require API credentials to be configured by your developer. If a driver shows a “Not Configured” badge in the dropdown, the credentials have not been set up yet. See the Carriers developer documentation for setup instructions.

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Managing Carriers

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Editing a Carrier

To update a carrier’s information:
  1. Click the Edit icon next to the carrier you want to modify
  2. Update the fields you want to change
  3. Click Save

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Enabling or Disabling a Carrier

You can quickly enable or disable a carrier without editing it by toggling the Status switch directly in the carriers list. Disabled carriers are not shown as shipping options during checkout.

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Deleting a Carrier

To remove a carrier:
  1. Click the Delete icon next to the carrier
  2. Confirm the deletion
Deleting a carrier also removes all its delivery options. If you have active orders using this carrier’s shipping, consider disabling it instead of deleting it.

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Setting Up Delivery Options

After creating a carrier, you need to add delivery options with pricing. Delivery options are configured per zone, so the same carrier can have different options and prices for different regions. To add a delivery option:
  1. Go to Settings > Zones
  2. Select the zone where you want to add shipping options
  3. In the Shipping Options section, click Add shipping option
  4. Select the carrier and fill in the delivery details
  5. Click Save

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Delivery Option Fields

Create multiple delivery options for the same carrier to offer different speed/price tiers. For example, a carrier could have “Standard (3-5 days)” at 5.99and"Express(nextday)"at5.99 and "Express (next day)" at 14.99.

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Viewing Delivery Options

All delivery options for a zone are displayed in the zone’s detail page under the Shipping Options section. Each option shows the carrier name, option name, price, and status.

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Editing or Removing Delivery Options

To edit a delivery option, click the Edit icon next to it. To remove it, click the Delete icon and confirm.

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Common Setups

Here are typical carrier configurations for different store types:

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Local Business

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National Store

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International Store

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Free Shipping

To offer free shipping:
  1. Create a carrier named “Free Shipping”
  2. Add a delivery option with a price of 0
  3. In the description, specify any conditions (e.g., “Free on orders over $50”)
You can combine free shipping with paid options. Customers see all available options at checkout and choose the one they prefer.

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Best Practices

Name Clearly

Use descriptive names that include delivery time: “Standard (3-5 days)” is better than just “Standard”.

Price by Zone

Set different prices for different zones. Domestic shipping is usually cheaper than international.

Offer Choices

Give customers at least 2 shipping options: a budget option and a faster option.

Test at Checkout

After setting up carriers, place a test order to verify shipping options appear correctly.
For developer details on carriers, shipping drivers, and custom driver integration, see the Carriers documentation.