> ## Documentation Index
> Fetch the complete documentation index at: https://docs.laravelshopper.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Customers

> View and manage your customer accounts and information.

Your customers are essential to your business. Shopper helps you manage customer information, track their orders, and build lasting relationships.

## Overview

The Customers section allows you to:

* View all registered customers
* Access customer details and order history
* Manage customer addresses
* Send notifications to customers
* Create customers manually

## Accessing Customers

Click on **Customers** in the sidebar to access customer management.

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customers.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=e8bbc81dc3e6e096632b340f82323eb2" alt="Customers List" width="3444" height="2000" data-path="images/v2/customers.png" />
</Frame>

## Customer List

The customer list displays:

| Column           | Description             |
| ---------------- | ----------------------- |
| **Name**         | Customer's full name    |
| **Email**        | Contact email address   |
| **Orders**       | Number of orders placed |
| **Amount spent** | Total spending amount   |
| **Created**      | When they registered    |

### Empty State

If you don't have any customers yet, you'll see a helpful prompt:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customers-empty-state.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=e85982d4f68e6d7b34853d7ef668de37" alt="Customers Empty State" width="3444" height="1996" data-path="images/v2/customers-empty-state.png" />
</Frame>

## Customer Details

Click on a customer to view their complete profile:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customer-information.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=aee267b162016d3b76a905678eb13161" alt="Customer Information" width="2896" height="2000" data-path="images/v2/customer-information.png" />
</Frame>

### Profile Information

* **Personal details** - Name, email, phone
* **Account status** - Active, disabled
* **Marketing preferences** - Email subscriptions
* **Notes** - Internal notes about the customer

### Addresses

View and manage customer addresses:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customer-address.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=eab601e5844d9951eb3c6929722fc0e0" alt="Customer Addresses" width="2772" height="978" data-path="images/v2/customer-address.png" />
</Frame>

Customers can have multiple addresses:

* **Default shipping address**
* **Default billing address**
* **Additional addresses**

### Order History

View all orders placed by the customer:

* Order numbers and dates
* Order totals
* Payment and fulfillment status

## Creating a Customer

To manually add a customer:

1. Click the **Create** button on the Customers page
2. Fill in the customer details
3. Click **Save**

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/create-customer.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=82fb576354ec0a0efafb212b29eb1ecb" alt="Create Customer" width="3444" height="2000" data-path="images/v2/create-customer.png" />
</Frame>

### Customer Fields

| Field          | Required | Description                       |
| -------------- | -------- | --------------------------------- |
| **First name** | Yes      | Customer's first name             |
| **Last name**  | Yes      | Customer's last name              |
| **Email**      | Yes      | Unique email address              |
| **Phone**      | No       | Contact phone number              |
| **Password**   | No       | Account password (or send invite) |

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customer-create.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=38707a1ebb419ddfb45bb222e82ec121" alt="Customer Creation" width="2708" height="1326" data-path="images/v2/customer-create.png" />
</Frame>

## Customer Notification

Send notifications to customers:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/KQY6o7d4neR-LyIr/images/v2/customer-notification.png?fit=max&auto=format&n=KQY6o7d4neR-LyIr&q=85&s=d36631882d405e905a3e2b022eea3684" alt="Customer Notification" width="2744" height="286" data-path="images/v2/customer-notification.png" />
</Frame>

Common notifications include:

* Order confirmations
* Shipping updates
* Marketing emails
* Password resets

## Customer Account (Storefront)

Customers can manage their own accounts on your storefront:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/3ZB91-BonuCgmULq/images/v2/starterkit-account.png?fit=max&auto=format&n=3ZB91-BonuCgmULq&q=85&s=acbcd554b996a49d385d620ad78df446" alt="Customer Account" width="2908" height="882" data-path="images/v2/starterkit-account.png" />
</Frame>

They can:

* Update personal information
* Manage addresses
* View order history
* Change password

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/3ZB91-BonuCgmULq/images/v2/starterkit-addresses.png?fit=max&auto=format&n=3ZB91-BonuCgmULq&q=85&s=fe0220676a1ab10d9b9588a4b2545c4a" alt="Customer Addresses" width="2426" height="1094" data-path="images/v2/starterkit-addresses.png" />
</Frame>

## Customer Authentication

Customers register and log in through your storefront:

<Frame>
  <img src="https://mintcdn.com/shopperlabs-ee054f5e/3ZB91-BonuCgmULq/images/v2/starterkit-auth.png?fit=max&auto=format&n=3ZB91-BonuCgmULq&q=85&s=9c3823a896379c20c61550c6769ea7e0" alt="Customer Auth" width="2454" height="1544" data-path="images/v2/starterkit-auth.png" />
</Frame>

## Best Practices

<CardGroup cols={2}>
  <Card title="Protect Data" icon="shield">
    Handle customer data responsibly and comply with privacy laws.
  </Card>

  <Card title="Segment Customers" icon="layer-group">
    Group customers for targeted marketing.
  </Card>

  <Card title="Track Behavior" icon="chart-line">
    Monitor purchasing patterns to understand your audience.
  </Card>

  <Card title="Stay Connected" icon="comments">
    Maintain communication to build loyalty.
  </Card>
</CardGroup>

## Customer Data Privacy

If a customer requests their data to be removed (GDPR "right to be forgotten"), you can anonymize their account:

1. Go to the customer's profile page
2. Click the **Anonymize** action
3. Confirm the action

This replaces the customer's personal information (name, email, phone, avatar) with anonymous data and deletes all their addresses. Order history is preserved for your records, but the customer's identity is removed.

<Warning>
  Anonymization cannot be undone. The customer's personal data is permanently replaced. Only use this when a customer explicitly requests data removal.
</Warning>

<Tip>
  Encourage customers to create accounts by offering benefits like faster checkout, order tracking, and exclusive offers.
</Tip>

For developer details, see the [Customers documentation](/v2/customers).
